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A paradigm in pediatrics to deliver family and child-centered care

Paul Rosen

Abstract


The concepts behind person-centered care continue to evolve. In pediatric healthcare, both the child and family are considered. In this article, an overview of person-centered care in pediatrics is presented. The model includes six key features: 1 communication; 2 access to care; 3 flow; 4 individualization; 5 coordination of care and 6 connectedness. Effective communication should occur between healthcare providers and families, between physicians and between physicians, nurses and other medical staff. Families should have easy access to care. Making appointments and obtaining information should be made easy for families. Experiences with the healthcare system should be designed to eliminate bottlenecks and minimize waiting. The child and family should be treated with respect for diverse social and cultural backgrounds. The personal belief systems of the family should be respected. The family should not have to expend effort to navigate a complex healthcare system. The system should offer coordination of care to ensure families have access to and obtain the services they require. Families struggling with the diagnosis of a child with a medical condition should be supported. Connecting families to other families can help break down feelings of isolation.


Keywords


Child-centered care, clinical communication, continuity of care, co-ordination of care, culturally sensitive care, emotional distress, family-centered care, paediatrics, person-centered medicine, social care

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References


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DOI: http://dx.doi.org/10.5750/ijpcm.v2i4.303

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